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Health coverage
Explore Marketplace and health insurance options with your needs and budget in mind.
Let's talk about itYour life. Your priorities. Your plan.
Protecting today.Planning fortomorrow.
Clear, personal guidance for your health coverage, life insurance, and the next chapter of your life. Let’s find your starting point.
Individuals. Families. Business owners.
Built around what matters
Protection for today
A view to tomorrow
A little clarity.
A stronger sense of direction.
A stronger sense of direction.
CarePoint Financial
Guidance that starts with listening
Options explained in plain language
Support in English & Spanish
How I can help
Different needs. One starting point.
Life does not fit into one category. Your conversation about protection should leave room for the bigger picture.
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Medicare guidance
Make sense of your Medicare options and the questions to ask before choosing coverage.
Let's talk about it03
Life insurance
Explore protection for the people who depend on you and the life you are building.
Let's talk about it04
Supplemental plans
Consider additional coverage for needs your primary health plan may not fully address.
Let's talk about it05
Planning ahead
Start a conversation about your long-term goals, retirement questions, and next steps.
Let's talk about it06
Business owners
Review insurance needs with your business, your family, and your priorities in view.
Let's talk about itGood guidance begins with a real conversation.
Letty Friedman
CarePoint Financial
A person, not just a policy
Hi, I’m Letty.
Choosing coverage can feel overwhelming. My approach is simple: listen first, explain clearly, and help you understand the next step.
I work with individuals, families, and business owners to bring their insurance questions into focus—with personal attention in English or Spanish.
Start a conversation with meA thoughtful, simple process
Your next chapter starts here.
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Start with you
Tell me what matters to you, what you have today, and what you would like to understand.
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Explore your options
We walk through relevant options and the questions that help you compare them.
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Take the next step
Move forward with a clearer understanding of your choices and what comes next.
A few questions, answered.
Where should I start?
Start with a call or email. Share the type of coverage or guidance you are looking for, and we can discuss the next step.
Can we speak in Spanish?
Yes. Guidance is available in English and Spanish, so you can ask your questions in the language you feel most comfortable using.
Can I review coverage I already have?
Yes. We can start with your current coverage and the questions you have about it. Please avoid sending medical records or sensitive documents by ordinary email.
Your next step
Let’s make it a clear one.
A question about coverage? A change in your life? Get in touch and let’s talk about what matters to you.
Contact & message preferences
Let’s start a conversation.
Your choices stay in your hands. Request assistance by email, with optional text updates.
Privacy & terms
Read the policies that apply to this website and our text messaging program. Full policy text is provided in English.
Privacy Policy
CarePoint Financial LLC · Last updated October 1, 2026
Scope of this policy
This website is operated by CAREPOINT FINANCIAL LLC, using the public-facing name CarePoint Financial. CarePoint Financial LLC (“we,” “us,” or “our”) explains here how we handle personal information collected through https://carepoint-financial.com, its contact and chat features, and related communications. This policy covers our website and communications activities. An insurer, enrollment platform, or other organization you use may provide a separate privacy notice for its services.
Information we collect
Information you provide may include your name, email address, telephone number, appointment details, the services you ask about, and the content of messages or forms you submit. We also keep communication preferences and records of consent or withdrawal, including the date, method, and disclosure associated with an SMS opt-in when available. When you visit or use the website, our website and communications providers may receive technical information such as your IP address, browser and device type, pages accessed, interaction times, and chat activity. The information collected depends on the features you use. Please do not submit Social Security numbers, Medicare identification numbers, medical records, passwords, or payment card information through the general website chat or ordinary text messages. If an application requires sensitive information, contact us for the appropriate submission process. When you submit our native HighLevel contact form, the contact details you enter, your separate informational and marketing text-message consent choices, and a submission record are stored in our customer relationship management system. We retain a printable copy of the submission with the contact for recordkeeping. A phone number alone is not SMS consent. You may request assistance by email without choosing either SMS category. The form is provided by HighLevel/LeadConnector, a service provider processing this information for us.
How we use information
We use information to answer your questions, arrange appointments, assist with services you request, maintain communication and consent records, operate and protect the website, troubleshoot problems, and meet applicable recordkeeping or legal obligations. Where you give the relevant permission, we may also send educational or promotional communications about our services. We use SMS consent only for the message categories and sender you authorized.
When information is disclosed
Service providers may process information for website hosting, customer relationship management, appointment scheduling, communications, and technical support on our behalf. Our website communications may be managed using HighLevel or LeadConnector and their delivery providers. We limit these disclosures to the services being performed and require appropriate restrictions on the use and protection of the information. When you request insurance or benefits assistance, we may provide information needed for that request to the insurer, enrollment platform, or authorized professional involved, with any permission required for that activity. Their own privacy notices may also apply. Requesting assistance does not authorize an unrelated company to market to you by text. We may disclose information when required by law or lawful process, or when reasonably necessary to address fraud, protect safety, or establish or defend legal rights. The SMS restrictions below apply to marketing disclosures and are not overridden by a general reference to providers or business partners.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold, rented, or shared with another business for its own marketing or messaging program. These restrictions apply throughout this policy, including general references to business partners, affiliates, and other disclosures. Only service providers helping us operate and deliver our own messaging program may process the mobile information and consent records needed for that work, under restrictions on independent use. This limited processing does not permit those providers to market to you. We may retain opt-out records to respect your preferences and meet recordkeeping obligations. To stop program texts, reply STOP to one of our messages or contact us below. For assistance, reply HELP or use our support contact details. Program details are available in the Terms of Service on this website.
Cookies and similar technologies
The website and embedded services may use cookies, browser storage, and similar technologies to support page operation, maintain a session, remember preferences, and operate the chat or scheduling features you use. These technologies may receive technical and interaction information described above. You can use browser controls to block or delete cookies; doing so may affect website features. Cookie controls do not withdraw SMS consent, which you can manage as described above.
Retention and protection
We keep information for the time reasonably needed for the purposes described in this policy, including requested services, communication history, consent records, compliance obligations, and resolving disputes. Retention depends on the information and the relevant requirements. Deletion requests may be subject to legal recordkeeping duties and the need to preserve an opt-out record. We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No website, transmission method, or storage system can be guaranteed completely secure.
Your choices and requests
You can contact us to request access to, correction of, or deletion of information we hold about you, or to update communication preferences. Where applicable law gives you additional privacy rights, we will handle those requests in accordance with that law. We may need to verify your identity using information reasonably necessary for the request. Please do not send identity documents or sensitive identifiers by ordinary email unless we arrange an appropriate process. To stop promotional emails, use the unsubscribe option in the message or contact us. To stop texts, use STOP or contact us. A website visit or agreement to website terms does not by itself enroll you in marketing communications.
Children and external websites
This website and its messaging program are intended for adults, not children under 18. We do not knowingly collect information directly from children through these features. If you believe a child submitted information, contact us so we can review and address it. Information an adult provides about dependents for a requested insurance service is handled through the applicable service process. When you follow a link to another organization or use its separate application or enrollment service, review that organization’s privacy notice. This policy does not describe that organization’s independent practices.
Policy updates
We will post revised versions here and update the date. If a change requires notice or new consent, we will provide that notice or request permission as required. Updating this policy does not create new consent for marketing texts.
Contact
CarePoint Financial LLC Email: [email protected] Phone: 786-784-4841 Website: https://carepoint-financial.com
Terms of Service
CarePoint Financial LLC · Last updated October 1, 2026
About these terms
CarePoint Financial is the public-facing name of CAREPOINT FINANCIAL LLC, a Florida limited liability company. These Terms of Service govern use of https://carepoint-financial.com, its contact and chat features, and the CarePoint Financial LLC text messaging program. In these terms, “CarePoint Financial LLC,” “we,” “us,” and “our” refer to the business operating this website. By using the website, you agree to these terms. If you do not agree, please stop using it. Visiting the website or accepting these terms does not, by itself, authorize marketing calls or text messages.
Website information and service requests
The website provides information about insurance, health benefits, financial protection, and related educational topics. Its content is general information, not individualized legal, tax, or investment advice. A website inquiry or chat message does not establish an investment advisory relationship. Submitting a form, requesting a quote, or scheduling an appointment does not purchase insurance, enroll you in a plan, or bind or change coverage. Availability, eligibility, pricing, and benefits depend on the applicable insurer or program, your circumstances, and state requirements. The actual policy and plan documents control. Insurance services are offered only where the responsible professionals hold the required licenses and authorizations.
Your use of the website
Provide accurate information and contact details you are authorized to use. Do not impersonate another person, submit unlawful material, interfere with website operation, attempt unauthorized access, or use automated tools to extract personal information. We may restrict access when reasonably necessary to address misuse or protect the website. The website is intended for adults. You must be at least 18 to enroll in our text messaging program. Please do not send Social Security numbers, Medicare identification numbers, medical records, payment card information, or passwords through the general website chat or ordinary text messages. Ask us how to provide any sensitive application information that is needed.
CarePoint Financial text messaging program
With your consent, CarePoint Financial LLC may send SMS or MMS messages about appointments, responses to your inquiries, requested insurance or benefits services, and related service updates. If you separately choose promotional messages, we may also send educational announcements and offers about our insurance and benefits services. Your selected consent determines which messages you receive. Messages may be sent using automated technology. Our website contact form offers separate, optional choices for informational and promotional SMS/MMS. When you submit the native HighLevel form, your contact details and the separate consent choices are recorded in our customer relationship management system, along with a submission record. A printable copy of the submission is retained with the contact for recordkeeping. Providing a phone number alone does not give permission for texts. We send texts only for categories you select, to the mobile number you provide, and honor opt-out requests. Any separately presented contact form or chat consent process must also clearly identify the sender and categories and save a record of the permission given. Informational and promotional consent are separate. Providing a phone number alone is not permission for recurring texts. You may choose either category, both, or neither. Agreeing to receive texts is optional and is not required to purchase products or obtain services. Message frequency varies with your requests, appointments, and selected preferences. Message and data rates may apply. Ask your wireless provider about charges under your plan. To stop messages, reply STOP to a text from the program. We may send one final confirmation, after which program messages will stop unless you opt in again. You may also contact us using the details below to withdraw consent. To rejoin, complete the opt-in process again. For assistance, reply HELP, email [email protected], or call 786-784-4841. Please tell us if you change or stop using the mobile number you registered. Delivery depends on your wireless service and network availability. Wireless carriers bear no responsibility for texts that arrive late or fail to arrive. Texting is not an emergency service. The Privacy Policy at https://carepoint-financial.com/#cp-privacy-policy explains how we handle personal information and SMS consent records.
Website content and external services
Website text, graphics, logos, and other materials belong to CarePoint Financial LLC or their respective owners. You may view them for your personal use. Reproducing or distributing protected material for commercial purposes requires the relevant owner’s permission, except where the law allows otherwise. Links to insurers, enrollment platforms, scheduling services, or other websites may lead to services operated by other organizations. Their own terms and privacy notices govern those services. A link alone does not guarantee or endorse every statement on the destination website.
Availability and responsibility
We aim to provide useful, accurate information, but website content can contain errors or become outdated. Verify details that affect your decision with us and the relevant insurer or program. We do not promise uninterrupted website access or any particular coverage, savings, or financial outcome. To the extent permitted by applicable law, the website is provided as available without warranties that every feature or item of information will meet your needs. CarePoint Financial LLC is not responsible for indirect or consequential losses caused solely by website use or interruption where such a limitation is lawful. Nothing in these terms removes a nonwaivable consumer right or limits liability that the law does not allow us to limit.
Updates and applicable law
We may revise these terms and will update the date on this page. Revisions apply prospectively; they do not automatically expand your SMS consent. We will obtain new permission when required. Florida law governs these terms, subject to applicable federal law and any mandatory protections available where you live. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
Contact
CarePoint Financial LLC Email: [email protected] Phone: 786-784-4841 Website: https://carepoint-financial.com