Terms of Service
CarePoint Financial LLC · Last updated October 1, 2026
About these terms
CarePoint Financial is the public-facing name of CAREPOINT FINANCIAL LLC, a Florida limited liability company. These Terms of Service govern use of https://carepoint-financial.com, its contact and chat features, and the CarePoint Financial LLC text messaging program. In these terms, “CarePoint Financial LLC,” “we,” “us,” and “our” refer to the business operating this website. By using the website, you agree to these terms. If you do not agree, please stop using it. Visiting the website or accepting these terms does not, by itself, authorize marketing calls or text messages.
Website information and service requests
The website provides information about insurance, health benefits, financial protection, and related educational topics. Its content is general information, not individualized legal, tax, or investment advice. A website inquiry or chat message does not establish an investment advisory relationship. Submitting a form, requesting a quote, or scheduling an appointment does not purchase insurance, enroll you in a plan, or bind or change coverage. Availability, eligibility, pricing, and benefits depend on the applicable insurer or program, your circumstances, and state requirements. The actual policy and plan documents control. Insurance services are offered only where the responsible professionals hold the required licenses and authorizations.
Your use of the website
Provide accurate information and contact details you are authorized to use. Do not impersonate another person, submit unlawful material, interfere with website operation, attempt unauthorized access, or use automated tools to extract personal information. We may restrict access when reasonably necessary to address misuse or protect the website. The website is intended for adults. You must be at least 18 to enroll in our text messaging program. Please do not send Social Security numbers, Medicare identification numbers, medical records, payment card information, or passwords through the general website chat or ordinary text messages. Ask us how to provide any sensitive application information that is needed.
CarePoint Financial text messaging program
With your consent, CarePoint Financial LLC may send SMS or MMS messages about appointments, responses to your inquiries, requested insurance or benefits services, and related service updates. If you separately choose promotional messages, we may also send educational announcements and offers about our insurance and benefits services. Your selected consent determines which messages you receive. Messages may be sent using automated technology. Our website contact form offers separate, optional choices for informational and promotional SMS/MMS. When you submit the native HighLevel form, your contact details and the separate consent choices are recorded in our customer relationship management system, along with a submission record. A printable copy of the submission is retained with the contact for recordkeeping. Providing a phone number alone does not give permission for texts. We send texts only for categories you select, to the mobile number you provide, and honor opt-out requests. Any separately presented contact form or chat consent process must also clearly identify the sender and categories and save a record of the permission given. Informational and promotional consent are separate. Providing a phone number alone is not permission for recurring texts. You may choose either category, both, or neither. Agreeing to receive texts is optional and is not required to purchase products or obtain services. Message frequency varies with your requests, appointments, and selected preferences. Message and data rates may apply. Ask your wireless provider about charges under your plan. To stop messages, reply STOP to a text from the program. We may send one final confirmation, after which program messages will stop unless you opt in again. You may also contact us using the details below to withdraw consent. To rejoin, complete the opt-in process again. For assistance, reply HELP, email [email protected], or call 786-784-4841. Please tell us if you change or stop using the mobile number you registered. Delivery depends on your wireless service and network availability. Wireless carriers bear no responsibility for texts that arrive late or fail to arrive. Texting is not an emergency service. The Privacy Policy at https://carepoint-financial.com/#cp-privacy-policy explains how we handle personal information and SMS consent records.
Website content and external services
Website text, graphics, logos, and other materials belong to CarePoint Financial LLC or their respective owners. You may view them for your personal use. Reproducing or distributing protected material for commercial purposes requires the relevant owner’s permission, except where the law allows otherwise. Links to insurers, enrollment platforms, scheduling services, or other websites may lead to services operated by other organizations. Their own terms and privacy notices govern those services. A link alone does not guarantee or endorse every statement on the destination website.
Availability and responsibility
We aim to provide useful, accurate information, but website content can contain errors or become outdated. Verify details that affect your decision with us and the relevant insurer or program. We do not promise uninterrupted website access or any particular coverage, savings, or financial outcome. To the extent permitted by applicable law, the website is provided as available without warranties that every feature or item of information will meet your needs. CarePoint Financial LLC is not responsible for indirect or consequential losses caused solely by website use or interruption where such a limitation is lawful. Nothing in these terms removes a nonwaivable consumer right or limits liability that the law does not allow us to limit.
Updates and applicable law
We may revise these terms and will update the date on this page. Revisions apply prospectively; they do not automatically expand your SMS consent. We will obtain new permission when required. Florida law governs these terms, subject to applicable federal law and any mandatory protections available where you live. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
Contact
CarePoint Financial LLC Email: [email protected] Phone: 786-784-4841 Website: https://carepoint-financial.com